Program Manager/GA/

• Responsible for delivering high-profile programs of work,
typically global in scope with large budgets, establishing and maintaining the
correct structures to control and monitor the business deliverables as an
influential partner to the business
• Responsible for health of the Program/Product portfolio
related to budget, capability pipeline, solution inventory, and strategic
alignment with Business and IT
• Leads one or more product/project teams as part of the
product portfolio/program; allocating and monitoring tasks, motivating staff
and appraising individual performance
• Aggregates individual product team status into
program-level risks, assumptions and interdependencies
• Reports on overall delivery status to program leadership
and various stakeholders
• Coordinates resolution of internal and external
dependencies across the product teams
• Works with product owners to plan program-level release
schedule against delivery
• Influences senior business leaders to define and agree on a
program management framework, including creation and composition of the
steering group or committee, identification of sponsors/stakeholders
• Manages expectations of program stakeholders, including
business and IT program sponsors
• Ensures realistic estimates of costs, schedule, scope and
resource requirements are agreed and carries out the monitoring of
product/project teams against these criteria, taking corrective action as
• Ensures that a change control procedure is in place, and is
used to assess the effect of changes to the projects on costs, schedule, scope
and resource needs and reports these to project sponsors
• Plans, directs, coordinates, monitors, and reports on
vendor activities related to the product/project teams, from contract/proposal
initiation to final operational stage
• Leads and participates in all vendor RFPs and negotiations
partnering with the Procurement team
• Ensure appropriate ITS stage-gate methodology steps are
taken in the program, and remain compliant with audit and security requirements
as applicable
• Influences Business and IT decisions to appropriately
balance global standard solutions that meet local business needs
• Assure proper quality standards are maintained during
execution and delivery of capabilities

Key Qualifications and Experiences:
• Bachelor’s degree and 12+ years of relevant experience with
demonstrated skills in the core competencies
• Demonstrated success as a project manager for large IT
projects in complex, matrix, multi-national corporate environments, executing
across multiple time-zones and cultures
• Is familiar with a range of analysis, modelling and design
methods; has broad current knowledge of IT standards, applications and trends.
Can facilitate the analysis of business processes, and articulate potential
changes to business processes in a lucid and cogent manner, both orally and in

• PMI Project Management Professional (PMP) Certification (or
equivalent) is strongly preferred
• Proficiency in SAP Pricing and Vistex (Pricing and
Billbacks) is required.
• DIGITAL CORE – Continuous Learning (Working)
• DIGITAL CORE – Digital Workplace (Working)
• DIGITAL CORE – Enterprise Agile (Working)
• DIGITAL CORE – Enterprise Automation (Basic)
• DIGITAL CORE – Outcomes (Working)
• FUNCTIONAL – Business Acumen (Working)
• FUNCTIONAL – Change Management (Working)
• FUNCTIONAL – Benefits/Business Case Management (Working)
• FUNCTIONAL – Financial Management (Working)
• FUNCTIONAL – Investment Prioritization (Working)
• FUNCTIONAL – IT Governance (Working)
• FUNCTIONAL – Product Management (Working)
• FUNCTIONAL – Program and Project Management (In-Depth)
• FUNCTIONAL – Stakeholder Relationship Management (Working)

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