10+ years experience – Project Coordinator
Acts as a liaison for projects initiated by the assigned business line and typically performs analysis supporting the strategies and objectives of the business line. Responsibilities include; analyzing the requirements for project requests, interface with Senior Project Manager to determine project priority, provide internal customers with status and help to set internal customer expectations; making recommendations to standardize procedures and processes. Requires a general level of knowledge of a business line supporting. May interface with business lines, including middle management; and/or internal resources to ensure quality and timeliness. Skills:
Works with MS Project 2000, ProjectCentral, and Internet Explorer for project reporting and maintenance.
Possesses understanding networking equipment, network architecture and project management.
Good organizational and analytical skills. Performs client support through project and resource research, problem resolution and serving as a knowledge resource.
Good knowledge of banking network is preferred.
Incumbent typically has one to two years experience as Information Technology Helpdesk Level 2 position or two to three years customer service experience with an Information Technology background.
MS Project required. Specialist questionnaire attached to requisition is required for consideration