Program Manager who can communicate to me how he/she has demonstrated the key skills/competencies in the role profile, with specific examples of his/her own performance as an ITS Program Manager on a complex multi-geography projects and programs. Communication skill is a huge part of the PM role, and they need to be able to convey their skills/experience clearly in an interview. While the role is Program Manager, this person will have to perform plenty of Project Manager duties as well, since we are often in short supply of Project Managers. The candidate needs to be willing and able to perform at the Program level, and also the Project Management level.
The ideal candidate is someone with deep ITS Program and Project Management experience who can also behave like a small business entrepreneur. In this context, their “business” is leading the program/project and helping the team do what it takes to attain the business objectives of the program/project within the agreed scope and budget.
Key things are:
1. Leadership – I need people who have really been in the driver seat, led the team, dug in where they didn’t understand something, not a figurehead. Somebody who has led large ITS programs/projects to the desired business outcome. They need to be terrific at “influencing without authority”, especially when working with Director or VP-level business leaders to plan and execute projects and programs.
2. IT experience – I am looking for people who understand IT infrastructure and applications. They need to be excellent communicators and speak the language of IT as well as business. Strong English skills are required.
3. Complex Programs and Projects – they need to have led large IT project teams with team members in multiple geographies (so they know how to deal with time zones, other languages, etc.)
4. Large organization matrix – I need people who know how to get things done in a matrix organization, without direct control over the resources. Almost none of our resources are assigned full time to any given project.
A current Project Management Institute Project Management Professional (PMP) certification is STRONGLY PREFERRED, BUT NOT REQUIRED.