This contractor position will be used to fulfill the increased duties and responsibilities within the W2 business area to keep pace with Time Limit project(s) and higher demand for specialized IT services, which make this a critical job function within BITS that requires experience that goes beyond normal technical lead skillsets. This person understands business objectives and problems, identifies alternative solutions, performs feasibility studies and cost benefit analysis of alternatives. The incumbent will manage the balance between business requirements and user expectations, while being a liaison between users and technologists to drive requirements to design.
The person in this position will act as a project lead, working directly with customers to define requirements and design, oversee developers who code, test, and implement applications changes and enhancements and new applications.
Project duties will also include implementation activities such as quality assurance, and reviewing user documentation, training materials and help screens.